Privacy Policy — Eprotech Pty Ltd
Privacy Policy
How Eprotech Pty Ltd handles personal information under the Australian Privacy Act 1988 (Cth).
Read the policyWhat personal data we collect and why
Eprotech Pty Ltd (ABN 43 644 335 535) collects limited personal information necessary to operate its digital properties and respond to enquiries. This includes information you submit directly - such as your name and email address when you use a contact form - and technical information collected automatically, such as IP address, browser type, device identifiers, and pages visited. This technical data is gathered through server logs and standard analytics to maintain security, diagnose faults, and understand how the properties are used. Eprotech collects personal information only where it is reasonably necessary for the functions and activities of the company as an active registered Australian company. Where a portfolio property requires additional data to deliver a specific function, that collection is governed by the notice presented on that property at the point of collection. Eprotech does not collect sensitive information as defined by the Australian Privacy Act 1988 (Cth) unless you knowingly provide it and it is required for a stated purpose. Personal information is never collected for purposes unrelated to those disclosed at the time of collection. Eprotech Pty Ltd has operated since 2016 and was incorporated on 15 September 2020 in New South Wales, Australia.
How we use, store, and protect your data
Eprotech Pty Ltd uses personal information solely for the purpose for which it was collected: responding to enquiries, maintaining and securing its digital properties, meeting legal obligations, and improving the functions of those properties. Information is stored on secured infrastructure with access restricted to authorised personnel, and is protected using technical and organisational measures including encrypted transmission and access controls. Eprotech retains personal information only for as long as it is needed for the purpose it was collected or as required by Australian law, after which it is deleted or de-identified. Personal information is not sold. Eprotech does not disclose personal information to third parties except where necessary to provide a requested function, comply with a legal obligation, or engage service providers (such as hosting and analytics providers) bound to protect that information. Where data is processed by service providers located outside Australia, Eprotech takes reasonable steps to ensure those parties handle the information consistently with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Your rights under the Australian Privacy Act 1988 (Cth)
Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to request access to the personal information Eprotech Pty Ltd (ABN 43 644 335 535) holds about you, and to request correction of information that is inaccurate, out of date, or incomplete. You may also withdraw consent to certain uses of your information and ask how your data has been handled. To exercise these rights, contact Eprotech through the details on the contact page; requests are actioned within a reasonable period as required by law. If you believe Eprotech has not handled your personal information in accordance with the Privacy Act, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au, which regulates privacy in Australia. Eprotech is an active registered company in New South Wales, and its registration can be verified through the ASIC Connect record.
Frequently Asked Questions
- Who is the data controller for this privacy policy?
- Eprotech Pty Ltd (ABN 43 644 335 535, ACN 644 335 535), an active registered Australian company in New South Wales, is the data controller. It is responsible for personal information collected across its digital properties under the Australian Privacy Act 1988 (Cth).
- What personal information does Eprotech Pty Ltd collect?
- Eprotech collects information you submit directly, such as your name and email via contact forms, and technical data collected automatically, such as IP address, browser type, and pages visited. Collection is limited to what is reasonably necessary for the company's functions.
- How do I access or correct my personal information?
- Contact Eprotech Pty Ltd through the details on the contact page to request access to or correction of the personal information held about you. Requests are actioned within a reasonable period as required by the Privacy Act 1988 (Cth).
- How do I make a privacy complaint about Eprotech Pty Ltd?
- If you believe your personal information was mishandled, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. The OAIC regulates privacy and the Australian Privacy Principles in Australia.